The One Time Fix service is designed to address specific issues with your website. It includes fixing any bug, error, plugin conflict, or other technical problems you may encounter. Additionally, we offer website migration and a free WordPress health check to ensure your site is running smoothly. This service is perfect for resolving issues without the need for a long-term commitment.

Yes, we provide support for WordPress websites and WooCommerce online stores. Whether you need help with specific tasks, we offer solutions through our One Time Support service, or for ongoing assistance, we have a monthly support plan available. We're here to assist with any issues and ensure your website runs smoothly!

The Monthly Plans provide comprehensive ongoing support for your website. We handle everything from constant maintenance, theme and plugin updates, to regular website backups. You’ll also receive technical support and two website tasks per month. Plus, you can cancel anytime if your needs change. It's like having a dedicated team ensuring your website runs smoothly at all times.

Our monthly maintenance plans covers one website. If you have multiple websites, each will require its own plan. For example, if you have sites like example1.com and example2.com, you'll need separate plans for each one. If you manage three sites, you would need three plans. This ensures that each site gets the attention and care it needs.

Yes, you can terminate your WordPress support plan at any time. There are no long-term commitments, and you can cancel the plan whenever it suits your needs. Simply let us know, and we'll take care of the rest!

We take website security seriously and implement several key measures to protect your site, including regular security scans, malware removal, firewall setup, and the implementation of best security practices. Additionally, we monitor file changes and integrity as well as vulnerabilities in plugins and themes to ensure ongoing protection.

To keep our prices affordable and our services efficient, we handle all support via email rather than phone. This approach allows us to provide fast, clear, and effective assistance while keeping our costs low. Our team is always available through email to ensure your questions are answered and any issues are resolved promptly.

We prioritize fast and efficient support for all our customers. For urgent issues, our team starts working on your website right away. For less urgent matters, we typically respond within 5 minutes to one hour, depending on the task’s complexity. We aim to resolve all inquiries within 24 hours. Additionally, with our Monthly Plans, you’ll enjoy expedited support, ensuring your website gets the attention it needs as quickly as possible.

After payment for the One Time Fix service or the Monthly Plans, you will be redirected to a form where you'll need to provide your website address and login details for both WP Admin and cPanel. Once we receive this information, our team will quickly start working on resolving the issues you’re facing. After the work is completed, you’ll receive an email detailing the cause of the problems and offering tips on how to prevent similar issues in the future.

We are not a hosting company, but upon request, we can provide various hosting configurations for clients on the Monthly Plans, as websites often have special requirements. Additionally, we offer consulting services to help you choose the best hosting provider that suits your needs.